Using Facebook Messenger is an incredible way to increase customer satisfaction and decrease support costs. More than 55 percent of users prefer messaging customer service over calling. In addition, chatbots can be customized to capture a brand's voice. Rogers Wireless,…
Which Facebook Chat Bot Will I Use To Improve My Customer Service?
A Facebook Chatbot is a program that reads a user's messages in Facebook Messenger and gives instant responses in either text or audio format. The interaction with Facebook Chat Bots is very fast, making them ideal for customer support. Also…
Important Features of a Facebook Messenger Bot
There are many benefits to creating a Facebook Chatbot. Not only will you be able to reach your customers more easily, but you'll also have the ability to create a fun and interactive experience for them. If you're looking for…
Facebook Messaging Bot: A Messaging Redefined
When you think of Facebook, most people think about all the advertising that is available on the site. Not all of it is as fun to watch as Facebook Chatbot, however, and it seems like Facebook is going to have…