Using a chatbot to offer internal business solutions can scale customer service. Employees love automated self-service options, such as accessing system status or data. Businesses can scale customer service by solving thousands of cases automatically. In addition, chatbots can resolve…
How to Design a Chat Bot That Makes Your Business More Productive
Using awebsite chatbot is a great way to get the most out of your online marketing efforts. A chatbot is a conversational software tool that handles common repetitive questions. You don't need to hire a human customer service agent to…
Why You Should Build a Facebook Chatbot
If you have a Facebook page, you may want to consider building a Facebook Chatbot. You can create a chat bot to engage with leads in real time, through live chat. Messenger provides features such as automatic response buttons, which…
A Chat Bot That Can Solve Your Marketing Problems
What is a website chatbot? A chat bot is basically a program software program used in conjunction with various web technologies to perform an online chat session via text or voice-to-voice, rather than giving direct human contact to a live…